Communication Climate

Looking at Crives's Web poster about the relationship between communication and job satisfaction reminded me of a related section in our text; job satisfaction does not necessarily translate to organizational effectiveness or success. It seems Crives was on the right track in expanding the "Current" section of his poster to look at job satisfaction and organizational culture. I think job satisfaction would have a definite impact on culture, which is bound to "seep out" to customers or other external constituents. Even a lack of communication can be seen as a manifestation of a company's culture that has far reaching implications for business relationships.