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Thursday, October 9, 2008
Participative Decision Making
One example of the trend toward participative decision making, is the group interview. In the past, most job interviews were conducted by a single individual who made the final decision to hire or not. Today, group interviews are often the norm. The practice has some pluses and minuses for employer and applicant alike. From the employer perspective, it takes the heat off the hiring manager in the event the employee turns out to be a poor choice. Additionally, a comparison of multiple perspectives can can lead to a more rounded impression. On the down side, choice by committee can negatively influence outcomes if people exercise hidden agendas to achieve goals. In my opinion, group interviews are generally not helpful to the applicant because they reduce the possibility of establishing a rapport with key individuals. I've had several interviews with as many as 6 people sitting around a table, taking turns to ask scripted questions - the experience felt more like community theater than an interview.
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6 comments:
I agree and disagree with your assertions depending on the level of position being hired for (as well as many other factors).
When hiring for an entry level position, the first thing we look for is a base set of skills and/or education. Above that, we look for a willingness to learn and personality. It's important to have an open personality and show that you can work well with others. In this context, individual one-on-one interviews are more intimate and allow for greater projection of one's personality.
For more technical/advanced positions, the skill-set is paramount. In this case, we devise panels of manager/peers to run tests of the applicant's skill and approach to situations. It is more of a test than a true interview. The manner in which an applicant interacts with the panel and calmness of how he/she answers the question do play an important role in the hiring process in addition to the accuracy of their comments.
Yes I agree, I'm not a big fan of group interviews either. I once had a group interview where it seemed like the interviewers were almost competing with each other to ask questions. It was also extremely stressful and put a lot of pressure on me because they were so many asking questions at once. The other group interview I had, the interviewers were almost talking to each more than they were talking to me. So while I do think it's necessary to be interviewed by multiple people, I don't think it's always beneficial to make it a group interview.
Most of the interviews i attended were done by multiple people but never all at once. I had interviews where even 9 people interviewed one by one. I like this approach than an single person interviewing. Some people might be tense or for whatever reason might not do well when a particular person is interviewing them. But by multiple doing the interview one by one they will get a chance to do better with other people and do well. In our company we normally do interviews with 5 to 6 people interviewing and we normally have an understanding on what particular area some one will concentrate more on. The same day we conduct a round table and discuss the candidate.
I feel multiple people interviewing will help both the prospective employee and employer
I was a part of a hiring group (4 of us). What was interesting about the process is that the person was being hired to fill a job that I an another unit had been conducting for about 18 months. The organization wanted to free up my time to oversee the projects but not handle the day-to-day maintenance of the job(web design).
A series of questions were asked by all of us. After several applicants left the room I started noticing a trend in the debriefing between the interviewers. They seemed to be asking me what I thought about the applicant and if I could work with them.
For me the process changed, they were obviously going off of my cue. I started to feel greater responsibility about the selection. After fours days of interviews I felt good about one person. We took the vote and then sent our selection to the administration for final review and approval. I was asked one more time, "can you work with this person?"
Maybe there's always someone in the room that's making the choice.
Group interviews certainly have their pros and cons for employers and prospective employees alike. I think that group interviews tend to help the organization in hiring a better candidate because of multiple perspectives.
Personally, I am not a fan of the group interview because I think I can connect more easily with just one person rather than eight. From the businesses perspective, it makes sense to do group interviews. The question that was already brought up by a previous comment, “can you work with he/she,” is a valid question. This can be a deal breaker with many companies because of the intense competition for job openings.
Decision making in a group is the result of brain storming and different mental processes that lead to a final choice. In a group several suggestions are put forward so that a single can be chosen, the one that seems like the best option.In my opinion, taking a decision with a group is the better option because sometimes you come up with a solution that has,or would never have, crossed your mind. As far as group interviews are concerned it does go in the favor of the company as they get what they think is the best suited for their company. But it has its drawbacks for the person being interviewed because its easy to impress one rather than a multitude, it can also confuse the person or make him nervous about having so much attention and so many eyes on him at one moment. People judge your every gesture that could have passed unnoticed in the case of one interviewer....so,I guess its has its negative side but only as far as the interviewee is concerned.
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