An Impersonal Idea

According to research by scholar Joseph Walther (p. 362), a leaner communication media than personal interaction, was more conducive to idea generation. At first, I thought the idea was counterintuitive but after considering it for a while, it makes sense. Brainstorming in group sessions often layers the communication environment with personal currents that detract from the business at hand. Virtual meetings allow participants to focus on work-related tasks while mitigating concerns that critical feedback will be taken personally.
The use of emoticons is discussed in a pervious paragraph, as a way counter the absence of emotional cues. Emoticons are considered inappropriate under most circumstances of business communication, and I think of them as too cartoonish to convey deep emotions therefore, I generally avoid their use altogether.