One of the most frequently cited job qualifications listed is: team player. The reality, as the authors point out, is often to reward only individual achievement. Working in a sales position several years ago, the department manager announced with great fanfare that the company was sponsoring a contest. The prize was an expense paid trip to Hawaii. During the following weeks the "team" was exhorted to sell, sell, sell, as he charted our progress on a large bar graph on a bulletin board.
As time went by, team members began to question the generosity of the company, better know for cost cutting than lavish rewards. Eventually the manager revealed that only he was eligible to win the Hawaiian vacation, based on sales generated by the team. The response to this misguided effort was to make sure we would not win.
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3 comments:
Oh my gosh, I would've been so pissed in your place!
That's a gross misrepresentation of reward systems. In a friend's job, they all got to go to Hawaii based on meeting deadlines and specs for a software release. It was a 6-month long test with much fanfare made about it. Motivational posters, t-shirts, etc. showed their commitment to the overall goal. It worked well - everyone worked as a team, got the job done, and half a year later were sitting in Hawaii sipping Mai Tai's. :)
Wow, that is pretty messed up! I would be so angry if my manager ever did something like that to me. It almost sounds like a pyramid scheme type situation. A pyramid scheme is where someone recruits you and tells you about all these wonderful perks, rewards, and promotions you will receive for meeting a minimum amount of sales or recruiting a certain number of people into the network. However, as you are doing this thinking that you will be granted the rewards, the person who recruited you is benefiting from your hard work and is more likely to receive the reward. Funny how rewards can be rather unappealing at time huh?
I'm sorry to hear that. I guess, sometimes it doesn’t work out the way it’s supposed to. It seems like you handled it well, but I would have been pretty mad at the department manager. Unfortunately, the people put in positions of management don’t always use their power appropriately.
I’ve always been taught that as a manager or leader, you want to inspire and motivate your employees so that they will work hard for you (one way to do this is through rewards). Apparently, this department manager was thinking short-term when he should have been thinking long-term. I believe that this will catch up with the manager one day and he will earn a terrible reputation with his employees and other people.
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